We provide our customers with maintenance services that protect and enhance the investment in system technology. TSB maintenance service is qualified, responsive and reliable with a commitment to providing timely and high-quality service.
Maintenance service is focused on customers' best efficiency with following characteristics.
Technical Support Service
· 24x7 seamless emergency support
· Question and Answer
· Enhancements and Upgrade service
Localized Service
· Regional service centers around the globe
· Partnership with local service providers
Various Service Options
· Remote service via phone, e-mail and through web
· On-site (visit) service upon request
Single Point of Contact
· First level support by a single point of contact at regional service centers
· Technical support back-up by TSB engineers at headquarter
Our maintenance team is formed with extensively trained analysts who understand unique needs of the industry and customers. With TSB's comprehensive maintenance service, you can maximize full capabilities of the TSB system application in use.